Director of Quality Assurance & Contracting
Get to know Melinda
Melinda brings a wealth of knowledge of insurance verification, authorization, and intake coordination. Melinda has over 17 years of healthcare experience which includes 10 years in the specialty and infusion pharmacy sector.
At Medix Infusion, Melinda serves as the Director of Quality Assurance and Contracting.
Melinda’s previous infusion and specialty pharmacy experience includes roles at Walgreens Specialty Pharmacy, Rein Healthcare, Medix Infusion, and, most recently, Optum Infusion. Melinda was the Intake Coordinator Supervisor at Rein Health, where she not only built and managed the insurance and intake teams, but also played a key role in identifying and implementing the new EMR/referral software platform; successfully creating a more efficient and effective referral process. At Medix Infusion, Melinda was previously the Patient Services Manager. Most recently, at Optum, Melinda lead projects for National and Regional payors to improve relationships and financial metrics. Melinda also performed quality audits on intake operations to improve efficiencies and front-end operations, along with assisting RCM on claims issues.
Melinda is married with one son, and enjoys baking, going to the beach, and spending time with family.