FAQs

It depend on the treatment you are receiving and how well your body tolerates the medicine during the session. Most appointments require 1 to 2 hours. You can call or email us if you have any specific questions.

One of our expert and friendly nurse practitioners or registered nurses will administer your infusion treatment.

During your treatment, you can read, sleep, utilize our free Wi-Fi on your own device, or whatever makes you comfortable. As always, don’t hesitate to let us know if there is anything we can do to make your appointment more comfortable.

We recommend wearing comfortable clothes. Some special considerations: avoid sleeves that are too tight that may restrict access to start your IV or the flow of your infusion. Also, if you have a mediport, it would be easiest if you wore a button-up shirt or a shirt with a lower neckline so we can easily access your port.

Yes! Please let us know if we can chill or heat your food for you before you enjoy it. We also have snacks and drinks available for you at each of our suite locations.

We understand the financial burden patients face when dealing with a chronic illness. Let us know about your concern and we will do everything we can to help you navigate the many financial assistance programs available to you. We have dedicated staff on our team that focus on assisting patients with their financial responsibilities and work to hard to make sure we can help and advise you to help aid in peace of mind.

No! In fact, Medix Infusion takes a significant burden off of referring providers by coordinating with your insurance company. In this way, we are an extension of your providers office, allowing your physician or nurse practitioner to focus on what is most important: you and your health.